Services
Novella Estoria consultants help enterprises and brands to have more agile operations and to better navigate any and all facets of the digital development landscape. Our team of dedicated Atlassian Consultants are ready to help you build a strategy, and achieve a results-driven solution. With the focus on your long-term digital strategy, our Atlassian experts will help you harness the power of Atlassian products and services. With agile development, multiple plugin options and easy to use interface, we can help you reshape your digital collaboration landscape and experience for your organization.
Jira Software
When it comes to agile software development, JIRA Software is the tool to plan, track, and release software. However, the user-friendly visualization of tickets also makes JIRA Software the ideal tool for supporting non-IT users and processes like that of human resources, finance, or legal department.
Combined with the portfolio for JIRA add-on, companies can create a visual roadmap for all their projects, manage the capacities of their teams, communicate plans and progress.
Confluence
Confluence is the universal collaboration tool. Whether a single source of truth for documentation or a knowledge base for a company’s service desk users and operators is needed, Confluence is the tool to manage collaboration within organizations properly.
Confluence enables teams to work together in real time on any page and ensures full transparency about who is editing any page and changes become evident while they happen.
Jira Service Management
Jira Service Management is a fully featured ITIL compliant service desk solution having a large number of features inbuilt like self-service, automation, SLAs, or customer satisfaction reporting.
It is easy to use and to set-up according to specific needs as it offers a development-free customization for Operators. Jira Service Desk is widely used across our clients as internal help desk solution not just supporting IT processes, but also supporting the needs of other departments like back office, human ressources or even legal.
Personal Consultation
Our experienced consultants and business analyst cover the whole Atlassian product portfolio and are used to Agile methods and best practices.
Training
We provide training to both groups and individuals. The key here is to understand what the goal is of our client. Once that is clear we will provide a customized training to give you the knowledge and tools to get going.
